LaVergne Middle School

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Distance Learning Support » Troubleshooting/Tech Support

Troubleshooting/Tech Support

See below for additional Rutherford County Tech Support.
 
1. Clever Issues
 
If your child can't access Clever or play videos, click here to learn how to clear the cache inside of Google Chrome.  If that does not work, please email cleverhelp@rcschools.net
 
 
2. Kiddom Issues

If you cannot access Kiddom through Clever the website might be down.  Start with checking your internet browser.  If Google Chrome is not working properly try Microsoft Edge.  If you cannot still access Kiddom, please visit your teacher's webpage.  Teachers will place their lessons on their webpage when the Kiddom platform is down.

 

3. Computer Log-in Issues

If you are having trouble logging into your computer, first double-check to make sure you are using the correct log-in information.  If the issue continues, please email lmswo@rcschools.net

 

4. Skyward Log-in Issues

If you do not have your Skyward log-in username and password (parents and students), please contact the school counselor for your grade.

6th Grade- Brayan Bunyi- bunyib@rcschools.net

7th Grade- Nancy Dziduch- dziduchn@rcschools.net

8th Grade- Shaneka Taylor- taylors@rcschools.net

 

5. Amplify Looping Issues

If you are experiencing looping issues when trying to access a lesson in Amplify, start with trying to clear your computer's cache.  After, restart your computer then log back into Amplify through Clever.  For tips on how to clear your computer's cache, please see click here.

 

Distance Learning Support